Charlotte

Bringing expert care and responsive solutions to the Queen City when it matters most.

Charlotte Restoration Services You Can Count On

Our team is here to restore not just your space, but your peace of mind. Whether it's a burst pipe or fire damage, we show up fast, work hard, and make sure you never feel left in the dark.

Water & Flood

Water damage is one of the most common problems homeowners face. We quickly assess damage and initiate a water mitigation plan to restore your home.
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Mold & Odor

Using cutting-edge technology and advanced processes, we partner with an environmental hygienist to detect probable sources of mold and then remove it to safeguard your home and family’s health.
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Fire & Smoke

No two fires are the same, so no two approaches should be. We customize our fire service to meet your needs.
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Specialty Services

We expect the unexpected. That’s why we offer services beyond the industry’s traditional scope. Our professional teams handle home restoration projects that run the gamut, from the simple to the serious.
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Tyler Billips, Owner

Charlotte Office

A Kentucky native and University of Kentucky graduate, Tyler brings a background in Mechanical Engineering and over five years of hands-on experience in the mitigation and restoration industry. His technical expertise and keen attention to detail allow him to approach every project with precision, ensuring that homes are not only repaired but truly restored. 

Tyler’s analytical mindset, paired with his clear and empathetic communication style, helps clients feel informed and at ease throughout the restoration process. Whether addressing water damage, mold remediation, or structural repairs, his goal remains the same: deliver high-quality results while restoring peace of mind.

An outdoor enthusiast, Tyler spends his free time staying active and enjoying weekends at the lake or beach with friends. His passion for helping others—and his steady, compassionate approach—make him a trusted partner during life’s most challenging moments, for homeowners and property managers alike.

704.709.2850

What to Do When Damage Happens: 3 Key Steps to Recovery

1

CONTACT US IMMEDIATELY

The sooner you reach out, the better the chances of recovering your property and personal belongings. Acting fast helps minimize damage and accelerates the restoration process.

2

ON-SITE ASSESSMENT AND ACTION

Once we arrive, our team will assess the full scope of the damage using specialized equipment to detect hidden issues. From there, we’ll begin the recovery process—focusing on drying, cleaning, and restoring your property.

3

STAY IN COMMUNICATION

Let us know which items are most important to you. This allows us to prioritize and help prevent further loss or damage. And if you ever have questions or concerns, we’re always here to support you—every step of the way.

"I recently had a tiny leak in my kitchen ceiling and several water spots around it. I contacted Radiant Restoration, and very quickly found the source of the leak coming from the master bedroom shower hose inside the wall that caused significant damage. I am very pleased with the service they provided."

Jonathan

"The water damage was thoroughly addressed, and the drying process took several days. I highly recommend Radiant Restoration for their excellent service and attention to detail. If you ever find yourself in need of water restoration, they’re the team to call."

Rita

"I had water damage that Zac and Tyler and Jake responded very quickly to mitigate the damage to my home. They came within hours of my calling on Saturday and were very thorough. They took time to explain the steps involved. They have a great team of workers who do quality work and kept my house as neat as possible. I would call them first for any mitigation service. Thank you."

Robert

"Great people to work with—they made everything as easy as possible for us during a difficult situation. Both Jake and Tyler were incredibly responsive and always willing to help. They also connected us with trusted contacts to begin the rebuild shortly after their work was complete, which we truly appreciated. Radiant Restoration would be my first recommendation to anyone in need of restoration services."

"Throughout the process, they were extremely professional and respectful of my home. They took the time to answer all my questions and kept me informed at every step."

"Tyler's team arrived promptly and quickly assessed the damage. They explained the process clearly and got to work right away. The equipment they used seemed top-notch, and they were meticulous in their approach."

Terry

“Radiant Restoration was phenomenal: professional, respectful, compassionate, punctual and explained everything he recommended in easy to understand and comprehend language. He returned calls and text messages promptly and courteously.”

Bev

“Our home flooded at 9 PM, and I called 5 companies including my own insurance company, Radiant was the only company who responded immediately! Thomas assured me, that he would get all this water out. I thought only with help from GOD. Within 2 hours Thomas and his crew arrived with state of the art equipment and a crew that was OUTSTANDING. Got to hire Radiant Restoration!!"

Ed

“Timely and efficient work on cleaning up our finished basement after pipes froze and thawed.”

Larry

“We came home to a flooded house at midnight. Shane was ready with his crew to start at 1:30AM! The experience was very unnerving but Shane held our hands from the start and assured us that everything was going to be ok. He was very patient through the entire 2 week process and was quick to answer every call and text.His crew is extremely talented and polite. Top notch professionals all around. I hope you don't need their services but if you do they are the best. A++”

"Radiant Restoration did a wonderful job after we had a fire at our house. They were professional, kind and did quality work. Thank you Radiant for getting our house back on track!"
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